What We Do




CHM has been in business in Canada for two decades.  We are independent and objective. We save our clients precious funding dollars which exceeds any amount spent on investing in our services.


We are 100% Canadian owned and operated and we employ Canadians.


We deliver results to hospital teams who are challenged by the need to improve service and reduce costs.  We work with your teams to leverage emerging technologies and processes and embed knowledge transfer to identify clinical and operational efficiencies. We provide proven prescriptions to assist with this process. We're about change capabilty and management in healthcare. Our organization enables hospital leadership teams to identify clinical and operational opportunities in a proactive manner. 


Our clients say we produce great results, particularly with respect to engaging medical and nursing staff in the change process.    




Our team is comprised of Registered Nurses, Physicians, case management staff and case costing experts as well as health care operational leaders with extensive knowledge and experience in Canadian hospital environments.


Leveraging our network of indviduals and organizations with deep skills, we achieve results by conducting a comprehensive operational and clinical analysis that enables clinical tranformation to drive organizational transformation.  




Our approach aligns all operational and clinical planning with a fully integrated strategic communication plan and a action focused learning strategy/approach. This ensures more effective adoption of the change within the hospital setting. It also ensures community engagement in the change process.


Our team has proven that Canadian health care can be improved through our unique approach that helps hospital leaders effectively assess specific opportunities and barriers to achieve clinical improvements and cost savings. 




Hospitals who use our services are able to make a strong case for change at all levels through identifying and clearly communicating specific and measurable improvement opportunities.  Addressing these opportunities results in better: cost savings, processes, knowledge transfer, employee engagement,  customer service to patients, stakeholder relations, resource allocation, and clinical care. 


Through investing in our current state reviews and/or contracting out services to our team, hospital leaders uncover and address inefficiencies within the system and their overall capability to provide care to patients becomes better.  We've proven that our solutions work time and time again in  hospitals across Canada.   


In summary, our approach, tools and products provide effective solutions that fully engage clinical staff, quickly uncover clinical and operational inefficiencies, and enable gaps to be closed through the implementation of targeted, measurable, strategies. The tools and products we use are evidence based, data-driven, and precise.




About Canadian Healthcare Management

Our tools include:

  • Clinical Resource Utilization Reviews

  • Acute Care Length-Of-Stay Analysis

  • Clinical Resource / Utilization Case Managment Implementations

  • Utilization Education Programs for Nursing and Medicine

  • Clinical Pathways Programs

  • Case Costing Analysis

  • Case Costing Implementation

  • M.I.S. Analysis and Review

  • ​Quality Indicator and Outcome Measurement

  • Departmental Reviews (ER, Registration, Pre-Operative Assessment Clinics, Operating Rooms,Clinical In-atient Programs, Health Records, Diagnostic Imaging)

  • Physician Satisfaction Surveys

  • Staff Quality Assessment Analysis

  • Clinical Quality Indicators and Monitoring Tools

Our products include: 

  • M.I.S. Reviews

  • Retrospective / Concurrent Resource Utilization Review Criteria

  • Utilization Review Nurse & Clinician Training Products

  • Medical Monitoring Criteria and Report Generation Products

  • Clinical Quality Indicators and Monitoring Products

  • Clinical Pathway Program Development Products

  • Operational and Clinical Efficiency Reviews and Reports